عارضه‌پردازی بی‌حسی سازمانی سرمایه‌های انسانی

نوع مقاله : پژوهشی

نویسندگان

1 دانشجوی دکتری، دانشگاه لرستان، خرم‌آباد، ایران

2 دانشیار، دانشگاه لرستان، خرم‌آباد، ایران

3 استاد، دانشگاه لرستان، خرم‌آباد، ایران

چکیده

در سال­های اخیر عارضه‌های سازمانی به دلیل اثرات منفی که بر منابع انسانی و سازمان­‌ها گذاشته‌­اند بیشتر مورد توجه سازمان‌های پیشرو قرار گرفته‌­اند. تا جایی که اجتناب از این عارضه منفی از مهم‌ترین دغدغه‌های مدیران سازمان‌ها شده است. اثرات عارضه‌­های منفی بر سرمایه‌های انسانی که مأموریت اصلی سازمان به‌واسطه آن‌ها انجام می‌شود بسیار شدیدتر است. بر این اساس، هدف از پژوهش حاضر شناسایی همه‌جانبه عارضه بی­حسی سازمانی در سرمایه‌­های انسانی مبتنی بر نظریه داده بنیاد است. روش پژوهش حاضر از لحاظ هدف کاربردی و از نظر روش پژوهش ‏اکتشافی با رویکرد داده بنیاد است. جامعه آماری،خبرگان حوزه سازمان و مدیریت در شرکت ملی گاز استان کرمانشاه بودند که به روش نمونه‌گیری گلوله برفی تعداد ۱3 مصاحبه تا رسیدن به اشباع نظری داده‌ها انجام شد. یافته‌ها حاکی از 367 کد باز، 77 کد محوری و 24 کد انتخابی بود که در الگویی شش متغیره شامل عوامل علی، زمینه­ای، مداخله‌­گر، پدیده محوری، راهبردها و پیامدهای عارضه بی­حسی سازمانی سرمایه‌های انسانی در شرکت ملی گاز استان کرمانشاه ارائه ‌شده­‌اند. نتایج شامل شناسایی مهمترین مؤلفه‌های ایجادکننده بی­حسی سازمانی در سرمایه‌های انسانی از قبیل عدم شایسته‌سالاری و بی‌عدالتی در سازمان، اهمیت ندادن مدیر به رشد کارکنان و مسائل اقتصادی و شخصی بودند. علاوه براین، مهمترین تبعات این عارضه منفی از قبیل کاهش بهره‌وری فردی و سازمانی، افزایش تخلف در سازمان، بیزاری و بی‌اهمیتی نسبت به کار و سازمان و نارضایتی فراگیر، شناسایی و راهکارهایی عملی جهت اجتناب و یا مدیریت این عارضه منفی به مدیران شرکت ملی گاز استان کرمانشاه ارائه گردید.

کلیدواژه‌ها


عنوان مقاله [English]

Complications of organizational Insentience of human capital

نویسندگان [English]

  • Mohammad amin Aeiny 1
  • Sayed Najmedin Mousavi 2
  • Reza Sepahvand 3
  • Amirhoshang Nazarpouri 2
1 Ph.D. Student, College oF Economics and Administrative Sciences, University of Lorestan, Lorestan, Iran
2 Associate Professor, Department of Management, Faculty of Economics and Administrative Sciences, ‎Lorestan University, Khorramabad, Iran‏.‏‎ ‎
3 ‎3.‎ Prof., Faculty of Management, Faculty of Economics and Administrative Sciences ‎Lorestan University, Khorramabad, Iran‏.‏‎ ‎
چکیده [English]

 Introduction: In recent years, organizational complications have received more attention from leading organizations due to the negative effects they have on human resources and organizations. To the extent that avoiding this negative complication has become one of the most important concerns of managers of organizations. The effects of adverse effects on human capital, through which the main mission of the organization is performed, are much more severe. Accordingly, the purpose of this study is to comprehensively identify the complication of organizational anesthesia in human capital based on Grounded Theory.
Methodology: The present research method is applied in terms of purpose and exploratory research method in terms of data foundation approach. The statistical population in the present study included experts in the field of management and organization in the National Gas Company of Kermanshah province who based on criteria such as practical experience of at least 5 years of supervision or management and at least a bachelor's degree in management-related fields, using bullet sampling method. Snowy was selected and finally 13 interviews were conducted until the theoretical saturation of the data was reached. Data collection tools also included semi-structured interviews that after the end of in-depth interviews, the typed text of the interviews was fully entered into the Max QDA 2020 software for the relevant analysis. To ensure the validity of the research, the peer review method and in order to measure the reliability of the concepts, sub-components and identified components, the agreement index between the two coders has been used.
Results and Discussion:  Research findings in accordance with the main research questions that were posed as follows; What are the main factors, staff strategies and consequences of the negative complication of organizational anesthesia in human capital? And how can these factors be presented in the form of a conceptual model? Were presented. Accordingly, the findings showed 367 open codes, 77 central codes and 24 selected codes in the form of a six-variable model including causal factors (with main components: lack of meritocracy in the organization, injustice in the organization, manager's indifference to staff growth and Economic and personal issues), contextual (with main components; personal characteristics, inappropriate system of encouragement and punishment, conflicting goals and disregard for employees' interests and opinions), intervening (with main components; organizational and social culture , Importance and attention to modeling, extra-organizational issues and factors reducing job success), central phenomenon (with the main components; silent underemployment, organizational indifference, organizational indifference and organizational numbness), strategies (with the main components; negative psychological issues In the individual, reducing commitment and participation, reducing the quantity and quality of work and expressing dissatisfaction and protest) and the consequences of the complication of organizational anesthesia of human capital in Kermanshah National Gas Company (with the main components; reducing individual and organizational productivity, increasing Organizational misconduct, dislike and disregard for work and organization, and widespread dissatisfaction) have been reported.
Conclusion: Human capital is the main and growing factor of businesses and unlike physical capital, human capital is a stable input in the process of production and service delivery, whose efficiency and effectiveness is much more stable than other resources of the organization and not paying attention to The pervasive organizational implications of these investments in the long run have high adjustment costs for each business and organization. Accordingly, one of the important and practical results of the present study included identifying the most important components of organizational anesthesia in human capital such as incompetence and injustice in the organization, manager's lack of importance to staff growth and economic and personal issues. These factors, as causal factors, play the most important role in creating organizational anesthesia in human capital, which should be carefully studied by company officials and managers. In addition, the most important consequences of this negative complication in the organization include; Decreased individual and organizational productivity, increased disruption in the organization, dislike and disregard for work and organization, and pervasive dissatisfaction. In fact, one of the most important results of the present study is to identify the consequences of organizational anesthesia in the human capital of the National Gas Company, which has not been studied in other studies and can be said that comprehensive identification of this complication is very reducing and negative The innovations of the present study have provided a comprehensive knowledge of this complication for the awareness of officials, managers and even researchers in the field of human resource management. Finally, practical suggestions were provided to the managers of the National Gas Company of Kermanshah Province to avoid or manage this negative complication.

کلیدواژه‌ها [English]

  • Complications
  • human capital
  • Organizational Insentience‏
  • National Gas Company of Kermanshah province
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