نوع مقاله : پژوهشی
1 استادیارگروه پژوهشهای آماری و فناوری اطلاعات، موسسه پژوهش و برنامهریزی آموزش عالی، تهران، ایران &rlm;
2 دکترای مدیریت منابع انسانی، مدرس دانشگاه، دانشگاه آزاد اسلامی ،کرج، ایران
3 کارشناس ارشد مدیریت دولتی، دانشگاه علامه طباطبایی. تهران. ایران
عنوان مقاله [English]
Employee participation and expression in organizational decisions and activities has always been considered as a successful strategy in the competitiveness of organizations and requires a proper platform for employees. Therefore, the present study tries to design the organizational voice model and identify the factors of human resources affecting the organizational voice with descriptive nature and qualitative approach in order to create a suitable platform for employees to comment. The members of the Delphi Research Panel included academic experts and managers of government organizations who were surveyed using the non-probabilistic sampling method and through interviews and questionnaires. Data collection was done through library study (to identify human resource factors affecting organizational voice) and field study (to complete and validate research factors) and through SPSS software. They were analyzed and analyzed. The results showed that the variance results of the model evaluation criteria in the third round in the second phase decreased compared to the second round and the accuracy of the research model with a variance coefficient of 0.48 was the highest and its expandability with a variance coefficient of 0.19 had the least change. The ability to understand the model has also been unchanged. Finally, the results show that the most important components of organizational voice are altruistic voice, obedient voice and defensive voice, and these three components can predict organizational voice.
Zhou, J., & George, J. M. (2014). When job dissatisfaction leads to creativity: encouraging the expression of voice