برنامه‌ریزی منابع سازمان، خلق دانش و عملکرد شغلی

نوع مقاله: علمی-

نویسندگان

1 دانش آموخته دکتری،‌دانشگاه شهید بهشتی

2 کارشناسی ارشد،‌ دانشگاه شهید بهشتی

چکیده

با پیشرفت سریع فناوری‌های برتر، به­‌ویژه در زمینه­‌های ارتباطات و رایانه، الگوی رشد اقتصادی جهان به­‌طور اساسی تغییر کرد و به دنبال آن دانش به‌­عنوان مهمترین سرمایه، جایگزین سرمایه‌­های پولی و فیزیکی شد. از جمله فناو‌ر‌ی‌­های در حال گسترش درصنعت عصر جدید، سیستم­های برنامه‌­ریزی منابع سازمان هستند. بسیاری از مدیران نسبت به اینکه این سیستم‌­ها می­توانند برای سازمان مفید واقع شوند و ارزش افزوده ایجاد کنند شک دارند. این تحقیق به بررسی تأثیر نتایج حاصل از پیاده­‌سازیERP بر خلق دانش سازمان و عملکرد شغلی کارکنان می­‌پردازد. جامعۀ آماری حاضر، کاربران ERP در شرکت یونیلور ایران هستند. ابزار مورد استفاده در این تحقیق به منظور گردآوری اطلاعات پرسشنامه می‌باشد، که شامل سه پرسشنامۀ نتایج ERP، خلق دانش و عملکرد شغلی است. روایی پرسشنامه‌ها از طریق مبانی نظری تایید شد و همچنین پایایی آن از طریق ضریب آلفای کرونباخ مورد تأیید قرار گرفت. نتایج نشان داد، نتایجERP  و کلیۀ ابعاد آن شامل نتایج عملیاتی، نتایج مدیریتی و فرایندی کسب­وکار و نتایج برنامه ریزی IT/ استراتژیکERP دارای تأثیر مثبت و معنا‌داری بر خلق دانش می‌باشند. همچنین نتایج ERP  و خلق دانش دارای تأثیر مثبت و معناداری بر عملکرد شغلی هستند.

کلیدواژه‌ها


عنوان مقاله [English]

Enterprise Resource Planning, Knowledge Creation and Job Performance

نویسندگان [English]

  • Behrooz Ghlichli 1
  • Zohre Tabatabaei 2
1 PhD, Shahid Beheshti University
2 M.Sc., Shahid Beheshti University
چکیده [English]

     By rapidly developing of premier technologies in communications and computer, the global economy growth scheme is essentially changed and followed by the knowledge as an important capital, is replaced by physical and fiscal assets (Chen et al, 2004). Implementation of human resources planning systems is amongst of under developing technologies in new era. Most of the managers are in doubt that these systems can be useful for organization and make value added (Charamilus Asiatis et al, 2005). This paper considers the effects of obtained results of ERP implementation on knowledge creation and job performance. The features used in this research are in order to collecting of questionnaire information’s that include three questionnaires of ERP benefits, knowledge creation and job performance. The validity of questionnaires is confirmed by correspondents and its reliability is also confirmed by using alpha cronbach. Results show that ERP benefits and it’s all dimensions including operational benefits, management benefits and business process and IT/strategic planning benefits have significant effect on knowledge creation. ERP benefits and Knowledge creation has also positive and significant effects on job performance.

کلیدواژه‌ها [English]

  • Operational Benefits
  • Management Benefits and Business Procedures Strategic Planning Benefits
  • job performance
 

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