فصلنامه مطالعات مدیریت راهبردی

فصلنامه مطالعات مدیریت راهبردی

شناسایی و تبیین الگوی رضایت‌شغلی برای ارتقای سطح عملکرد سازمانی با هم‌افزایی در سرمایه انسانی در بین یاوران علمی

نوع مقاله : پژوهشی

نویسندگان
1 دانشیار دانشگاه جیرفت و گروه آمار و فناوری اطلاعات موسسه پژوهش و برنامه‌ریزی آموزش‌عالی-تهران
2 استادیار گروه آموزش جغرافیا، دانشگاه فرهنگیان
چکیده
عملکرد و بهره‌وری سازمانی عاملی کلیدی در حفظ و پایداری سازمان‌هاست و متاثر از هم‌افزایی در سرمایه‌انسانی و رضایت‌شغلی ایشان است. این مهم در ارتباط با وزارت علوم، تحقیقات و فناوری به عنوان سازمان عام‌المنفعه متولی نهاد آموزش‌عالی و پرورش نیروی متخصص موردنیاز سایر سازمان‌های کشور اهمیتی دوچندان پیدا می‌کند. این پژوهش با هدف پاسخ به سوال آغازین:"الگوی رضایت‌شغلی و عوامل موثر بر آن برای ارتقای سطح عملکرد سازمانی با هم‌افزایی در سرمایه انسانی در بین یاوران‌علمی شاغل در دانشگاه‌ها و موسسات تابعه وزارت عتف چه می باشند؟" انجام شده است. روش پژوهش پیمایش با ابزار پرسشنامه بود که با مشارکت 1785 نفر از جامعه‌آماری انجام شد. یافته‌های پژوهش نشان داد: رضایت‌شغلی در بین یاوران‌علمی در حد متوسط(میانگین 2.96 و 2.8 از 5) است. بر اساس یافته‌های تحلیلی به ترتیب متغیرهای: 1-. شرایط شغلی 2-. ادراک از عدالت سازمانی در پرداخت عادلانه حقوق و مزایا ؛ 3-. شرایط ارتقاء در موسسه 4-. تداخل وظایف شغلی و خانوادگی 5-. تناسب شغل با دانش، تجربه و مهارت بیشترین تاثیر را بر رضایت‌شغلی داشته‌اند. با توجه به یافته‌های فوق برای ارتقای سطح عملکرد سازمانی با هم‌افزایی در سرمایه‌انسانی پیشنهاد می‌شود: نسبت به ارتقاء شرایط شغلی از قبیل تنوع بخشی، شفافیت، ارتقاء منزلت، استقلال و اختیار شغلی و توسعه رویه‌های عادلانه و شفاف در پرداخت‌ حقوق و مزایا و به ویژه پاداش‌دهی؛ کاهش تداخل وظایف شغلی با وظایف خانوادگی؛ ایجاد بسترهای ارتقاء عادلانه، شفاف و مستمر و تقسیم‌کار بر اساس دانش، تجربه و مهارت ایشان اقدام شود.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

Identification and Explanation of a Job Satisfaction Model for Enhancing Organizational Performance through Human Capital Synergy among Scientific Assistants

نویسندگان English

Ali Shahdadi 1
Davood Mahdavi 2
1 Associate Professor, Geography, University of Jiroft & Institute for Research & Planning in Higher education-MSRT
2 Assistant Professor, Geography Education Department, Farhangian University
چکیده English

Introduction:
Organizational performance and productivity are key factors in the maintenance and sustainability of organizations and are influenced by synergy in human capital and their job satisfaction. This issue is particularly important in relation to the Ministry of Science, Research, and Technology, as a public organization responsible for higher education and the development of specialized workforce needed by other organizations in the country. This research was conducted with the aim of answering the initial question: 'What is the job satisfaction model and the factors affecting it for enhancing the level of organizational performance with synergy in human capital among research assistants employed in universities and institutions affiliated with the Ministry of Science, Research, and Technology?'"
Literature Review:
The conceptual framework categorizes determinants of job satisfaction into three dimensions:
(a) Job-related factors: Pertaining to the nature, conditions, and characteristics of the role;
(b) Managerial and communication factors: Involving leadership practices and interpersonal dynamics;
(c) Individual factors: Relating to personal attributes and professional aspirations.
Methodological Overview:
This study adopts a survey-based design, classified as applied developmental research in alignment with its objectives. Given its nationwide scope—involving scientific assistants from 124 universities, research institutes, and state higher education institutions affiliated with the Ministry of Science, Research, and Technology (MSRT)—it qualifies as national-scale research. Temporally, the study follows a cross-sectional framework, with data collected via a researcher-developed questionnaire.
The target population comprised scientific assistants (regardless of employment status) working at MSRT-affiliated institutions. A convenience sampling method was employed, yielding participation from 1,785 respondents over a one-month period [2023–2024 CE]. Reliability analysis using Cronbach’s alpha demonstrated satisfactory validity and reliability across the job satisfaction subscales. Questionnaire Design Developed in December 1402 SH (2023–2024 CE), the questionnaire drew inspiration from established standardized tools. It evaluates job satisfaction across five core dimensions:
1. Job conditions
2. Supervisory relations
3. Collegial dynamics
4. Compensation and benefits
5. Career advancement opportunities
Findings:
Analysis of research findings indicates that job satisfaction among academic assistants, measured via a standalone question (mean=2.96, median=3, mode=3), is at a moderate level. When assessed through the composite index of job condition satisfaction across various dimensions (mean=2.77, median=2.75, mode=1.95), it falls within the moderate-to-low range. An unfavorable pattern is observed in indicators of compensation & benefits, reward systems, promotion opportunities, organizational justice, and job autonomy—these factors contribute most significantly to their job dissatisfaction.
Regarding explanatory modeling of job satisfaction, regression analyses based on the standalone satisfaction measure reveal the following components, in descending order of impact:
1. Job Conditions (indicators: non-repetitive tasks, sense of fulfillment/personal growth, clearly defined responsibilities, occupational prestige, meaningfulness of work, job autonomy)
2. Perceived Pay Justice (indicators: fair compensation relative to effort, equitable benefits, equitable facilities compared to peer institutions)
3. Work-Family Conflict
4. Promotion System (indicators: merit-based promotions, clearly defined career progression pathways, availability of advancement opportunities)
5. Job-Person Fit (alignment with knowledge, experience, and skills)
Furthermore, path analysis based on the composite satisfaction index identifies the following variables as having the most substantial influence on academic assistants' job satisfaction (in order of predictive strength):
• "Colleagues' sense of responsibility in collaborative tasks"
• "Receptiveness to feedback from university/institutional leadership"
• "Availability of equitable promotion opportunities"
• "Immediate supervisor's advocacy for employee rights"
• "Quality of work-related interaction with immediate supervisor"
• "Maintenance of employee dignity in administering benefits/welfare"
• "Oversight and control of operations by university/institutional leadership"
• "Workplace safety and health standards"
• "Adequacy of resources/equipment for role fulfillment"
• "Meaningfulness of work and sense of fulfillment"
• "Institutional support in resolving administrative challenges"
These determinants warrant critical consideration in developing effective organizational performance enhancement models that leverage human capital synergy among academic assistants within the Ministry of Science, Research and Technology (MSRT) and its affiliated universities/institutions.

Discussion:
Drawing on empirical research findings and theoretical frameworks, enhancing job satisfaction among scientific assistants necessitates the implementation of innovative strategies within universities and affiliated institutions under the Ministry of Science, Research, and Technology. While mitigating dissatisfaction factors is essential, such measures alone are insufficient to foster meaningful satisfaction. Current data indicate that scientific assistants report moderate overall job satisfaction, with the lowest levels attributed to inadequate promotion opportunities and compensation structures (including salaries and benefits). To address these systemic challenges, the following evidence-based policy recommendations are proposed:
1. Job Design and Role Clarity
• Role Diversification: Expand organizational activities to clarify the scope of scientific assistants’ roles, ensuring visibility of their contributions across entire workflows and outcomes.
• Role Significance: Emphasize the meaningful impact of their work on departmental or external stakeholders, reinforcing the value of their contributions.
• Autonomy Enhancement: Grant greater independence in task planning, procedural decisions, and workload management.
2. Equitable Career and Compensation Systems
• Transparent Promotion Criteria: Develop merit-based advancement frameworks aligned with measurable performance indicators.
• Competitive Compensation Reforms: Revise salary structures and bonus systems to reflect qualifications, experience, and responsibilities, ensuring parity with institutional and sectoral standards.
3. Work-Life Integration and Skill-Based Allocation
• Work-Life Balance Policies: Minimize role-related stressors that encroach on personal/family obligations through flexible scheduling or remote work options.
• Competency-Driven Task Distribution: Allocate responsibilities based on expertise, experience, and skill sets to optimize engagement and productivity.
4. Institutional Process Optimization
• Managerial Appointment Reforms: Address inefficiencies in leadership selection processes to ensure alignment with organizational goals.
• Administrative Streamlining: Revise outdated systems governing leave policies (e.g., accrual, buyback) to reduce bureaucratic burdens.
These measures collectively aim to cultivate a supportive professional ecosystem that prioritizes equity, recognition, and growth, thereby elevating job satisfaction and institutional efficacy.

کلیدواژه‌ها English

"Job Satisfaction". "Scientific Assistants"
"Human Capital"
"MSRT"

  • تاریخ دریافت 17 اردیبهشت 1404
  • تاریخ بازنگری 21 تیر 1404
  • تاریخ پذیرش 20 شهریور 1404