فصلنامه مطالعات مدیریت راهبردی

فصلنامه مطالعات مدیریت راهبردی

طراحی الگوی رهبری شرکت‌های دانش‌بنیان

نوع مقاله : پژوهشی

نویسندگان
1 دانش آموخته دکتری، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران
2 دانشیار، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران
چکیده
هدف پژوهش طراحی الگوی رهبری شرکت‌های دانش‌بنیان اصفهان و با بهره‌گیری از رویکرد ترکیبی و استفاده از طرح نظریه داده‌بنیاد در بخش کیفی است. به‌این‌ منظور ضمن انجام مصاحبه باز با 17 نفر از مدیران ارشد شرکت‌های دانش‌بنیان و خبرگان دانشگاهی، مجموعه­ای از مضامین اولیه طی فرآیند کدگذاری گردآوری و از دل آن‌ها مقوله­هایی استخراج گردید. سپس پیوند میان این مقوله­ها ذیل پارادایم کدگذاری تشریح و نظریه خلق شد. در بخش کمّی پژوهش بر اساس نتایج بخش کیفی پرسشنامه‌ای تدوین و 220 نفر از مدیران و کارکنان شرکت‌های دانش بنیان آن را تکمیل کردند. داده‌ها با استفاده از نرم افزار ایموس و روش مدل‌سازی معادلات ‌ساختاری مورد آزمون قرار گرفت. بدین‌ ترتیب یافته‌ها حاکی از آن است که افزایش حرفه‌ای­گرایی، ماهیت دانشی شرکت‌ دانش‌بنیان، حفظ بقا و تداوم، تقویت مزیت رقابتی و پویایی محیطی و قابلیت شرکت‌ در انطباق با تغییرات محیطی عوامل علّی، هدایت یادگیری، نقش الگویی رهبر، ایجاد فضای دانشی و حمایت رهبری دانش‌مدار از یادگیری مؤلفه‌های پدیدۀ محوری، بستر فناورانه و زیرساخت‌‎ها، بستر اشتراک دانشی و کارکنان دانشی، بستر فرهنگی، بستر اقتصادی، بستر ساختاری و کنترلی و بستر تعاملی و ارتباطی عوامل زمینه‌ای، عوامل اجتماعی فرهنگی، عوامل اقتصادی، عوامل حقوقی و قانونی، دولت و نهادهای وابسته عوامل مداخله‌گر، راهبردهای انگیزشمحور، جذب و نگهداشت نیروی انسانی شایسته، بهبود جوّ مشارکت، استفاده از ظرفیت‌های بالقوه برون‌سازمانی، دانش‌آفرینی و دانش‌اندوزی، راهبردهای زیرساختمحور، تأمین مالی و راهبردهای آموزش‌محور و فرهنگ‌ساز راهبردها و بهبود عملکرد و مزیت رقابتی، رضایت شغلی و بهبود کیفیت زندگی کاری، ماندگاری کارکنان دانشی و ثبات شرکت، تعلق سازمانی و درگیری ذهنی عاطفی کارکنان، بهبود و توسعه مهارت‌های کارکنان دانشی و پیامدهای اقتصادی و اجتماعی پیامدهای الگوی رهبری دانش‌مدار بودند. سرانجام یافته‌های بخش کمّی نشان داد که الگو از برازش قابل ‌قبول برخوردار بوده و تمامی روابط بین عوامل در این الگو مورد تأیید قرار گرفت.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

Designing the leadership pattern for knowledge-oriented enterprises

نویسندگان English

Somayeh Salem 1
Hadi Teimouri 2
1 PhD graduated, Department of Management, University of Isfahan, Isfahan, Iran
2 Associate Professor, Department of Management, University of Isfahan, Isfahan, Iran
چکیده English

Introduction
Knowledge is considered the vital artery and the main pillar of knowledge-based companies, and the employees of these organizations, who are known as knowledge workers, are considered the driving force and the main factor of knowledge production. Knowledge-based organizations play an important role in today's knowledge-based economy. However, these companies are facing various challenges in their growth path. One of the most important issues is the leadership challenge of their academic staff. Management and leadership models in the age of knowledge are no longer able to motivate knowledge workers and should be revised. In addition to these, knowledge-based companies are faced with emerging changes and developments in the economic, social, technological, cultural and political environments, and considering that knowledge forms the main process of these companies, they are more exposed to changes, so they require a unique leadership style. There are people who take advantage of patterns that are suitable for the company and its employees in order for the company to remain competitive. Therefore, the most important goal of the current research; the design of the leadership model of knowledge-based companies.
Methodology
It was conducted via mixed research methodology (qualitative-quantitative). In the qualitative section, the Grounded Theory was employed. In this section, the research field included senior managers of knowledge-based enterprises in Isfahan City and academic experts. Among these, 17 persons were selected via theoretical sampling. Then, semi-structured deep interviews were carried out and the obtained data reached theoretical saturation. For data analysis, Strauss and Corbin's systematic framework were utilized. The obtained results of this section have been presented in the form of six factors, i.e. causal factors, axial phenomenon, underlying conditions, intervening conditions, and strategies and consequences. The statistical population in the quantitative section included managers and experts of knowledge-based enterprises. According to the results of the qualitative section, a researcher self-made questionnaire was prepared that contained 33 items. Validity of the questionnaire was evaluated using the opinions of professors and experts and the suggested modifications were applied after receiving the feedback. Reliability of the questionnaire was calculated by means of the Cronbach's alpha coefficient. Having determined the validity and reliability of the questionnaire and estimated the sample size, the questionnaires were distributed among 220 persons using random classified sampling. Structural equation modeling and confirmatory factor analysis with the help of Amose software were used for data analysis. Results and Discussion
According to the findings, thus, enhanced professionalism and specialization, knowledge nature of the knowledge-based enterprise, maintaining the survival and continuity, reinforcing the competitive advantage and environmental dynamism, and capability of the enterprise in coping with the environmental changes were introduced as causal factors; directing of learning, the role model leader, creating the knowledge space, and support of leadership from learning were introduced as components of axial phenomenon; technological context and infrastructures, knowledge sharing infrastructure and knowledge employees, cultural context, economic context, structural and control context, and interactive and communicative contexts were introduced as underlying factors; socio-cultural factors, economic factors, legal factors, the government and the affiliated institutions were introduced as intervening factors; motivation-oriented strategies, attracting and retaining of the competent workforce, improving the climate of participation, the use of potential extra-organizational capacities, knowledge creation and knowledge storage, infrastructure-based strategies, financing, and education-oriented and cultural strategies were introduced as strategies; improved performance and competitive advantage, job satisfaction, improved quality of working life, durability of knowledge employees and stability of the enterprise, sense of belonging and mental-cognitive involvement of employees, continuous improvement and development of skills of knowledge employees, and economic and social consequences were introduced as consequences of the leadership model for knowledge-oriented enterprises.
Conclusion
Based on the results of the present research, according to the nature, characteristics and special conditions of knowledge-based companies, the leadership model of these companies is different from other companies. Because according to the contingent leadership theory, the leadership style is a function of the characteristics of the leader, followers and the environment. Considering that most employees of knowledge-based companies are talented people; But their permanence and durability in the company is not an easy task, keeping these employees, guiding and directing them, and stimulating motivation, creativity and innovation in these professional employees are among the main reasons for the need for a special leadership model in these companies. Also, the existence of tight competition in the specialized field of knowledge-based companies and the necessity of their competitiveness as one of the most important features and needs of knowledge-based companies is one of the main causes of the need for a special leadership model in these companies. In addition, in order to prevent stagnation, decline and organizational deterioration and to continue organizational life with vitality and better work rotation, to create stability in the path of knowledge and foresight and survival; the existence of a leadership style appropriate to the nature of knowledge-based companies is inevitable.

کلیدواژه‌ها English

Knowledge leadership
Knowledge-based enterprises
Knowledge employees
Professional employees
  1. Abdulqawi Gharama, A.N., Khalifa, G.S.A., & Al-Shibami, A.H. (2020). UAE Police Administrative Employee Innovative Behavior the Integration of Knowledge Sharing and Leadership. International Journal of Psychological Rehabilitation, 24(3), 1930-1948. https://doi.org/ 10.37200/IJPR/V24I3/PR200940
  2. Amar, A. D. & Hlupic, V. (2016). Leadership for knowledge organizations. European Journal of Innovation Management, 19 (2): 239- 260. https://doi.org/10.1108/EJIM-12-2014-0120
  3. Atapattu, M., and Ranawake, G. (2017). Transformational and Transactional Leadership Behaviors and their Effect on Knowledge Workers' Propensity for Knowledge Management Processes. Journal of Information & Knowledge Management, 16(03): 1750026. https://doi.org/ 10.1142/S0219649217500265
  4. Bernstrøm, V. H. and Helge, S. (2017). Significance of Monitoring and Control for Employees’ Felt Trust, Motivation, and Mastery. Nordic Journal of Working Life Studies, 7 (4): 29-49. https://doi.org/10.18291/njwls.v7i4.102356
  5. Bildstein, I., Gueldenberg, S. & Tjitra, H. (2012). Effective leadership of knowledge workers: results of an intercultural business study. Management Research Review, 36 (8): 788 -804. 10.1108/MRR-11-2012-0237
  6. Bligh, M.C. (2017). Leadership and trust. Leadership Today, Springer Texts in Business and Economics, Cham: 21-42. https://doi.org/10.1007/978-3-319-31036-7_2
  7. Bratton, J. (2020). Organizational leadership. SAGE Publications Limited.
  8. Byun, G., Dai, Y., Lee, S. & Kang, S. (2017). Leader Trust, Competence, LMX, and Member Performance: A Moderated Mediation Framework. Psychological Reports, 120(6): 1137-1159. https://doi.org/10.1177/0033294117716465
  9. Chamberlin, M., Newton, D. W., & Lepine, J. A. (2017). A meta‐analysis of voice and its promotive and prohibitive forms: Identification of key associations, distinctions, and future research directions. Personnel Psychology, 70(1), 11-71. https://doi.org/ 10.1111/peps.12185.
  10. Chang D-F, Lin N-J. (2018). Applying CIPO indicators to examine internationalization in higher education institutions in Taiwan. International Journal of Educational Development, 1(63):20-28. https://doi.org/10.1016/j.ijedudev.2017.12.007
  11. Chapman, A. L., Johnson, D. & Kilner, K. (2014). Leadership styles used by senior medical leaders: patterns, influences and implications for leadership development. Leadership in Health Services, 27(4): 283-298. https://doi.org/: 10.1108/LHS-03-2014-0022
  12. Che, T., Wu, Z., Wang, Y., & Yang, R. (2019). Impacts of knowledge sourcing on employee innovation: the moderating effect of information transparency. Journal of Knowledge Management. 23)2(: 221-239. https://doi.org/10.1108/JKM-11-2017-0554
  13. Derakhshan, M., & Zandi, K. (2016). Investigating the Influence of Authentic Leadership on Organizational Virtuousness (Case Study: General Directorate of Roads and Urban Development, Kerman Province). Transformation Management Journal, 8(15), 88-106.‏ https://doi.org/10.22067/pmt.v8i15.51527 [In Persian]
  14. Entezari, Y. (2015). Building knowledge-based entrepreneurship ecosystems: Case of Iran. Procedia-social and behavioral sciences, 195, 1206-1215. https://doi.org/10.1016/j.sbspro.2015.06.242
  15. Fallah Haghighi, N., Ramezanpour Nargesi, G., Mirtorabi, M. S., & Bijani, M. (2020). Strengths, Weaknesses, Opportunities and Threats of Launching Knowledge-based Companies by Faculty Members at Iranian Research Organization for Science and Technology (IROST). Journal of technology development management, 8(1), 47-91.‏ 10.22104/jtdm.2020.4035.2431 [In Persian]
  16. Ghafoury, S., Elyasi, M., Amiri, M. & Seyed Naqavi, M. (2019). Identification of Organizational Leadership Dimensions in Iranian successful New Technology-based Firms in successful transition to fast-growing stage-Multiple case study. Journal of Entrepreneurship Development, 11(4), 701-718. 10.22059/JED.2019.272443.652849 [In Persian]
  17. Gürlek, M., & Çemberci, M. (2020). Understanding the relationships among knowledge-oriented leadership, knowledge management capacity, innovation performance and organizational performance. Kybernetes. 49 (11): 2819-2846. https://doi.org/ 10.1108/K-09-2019-0632
  18. Hamrin, S., Johansson, C. & Jahn, J. L. (2016). Communicative leadership: Fostering coworker agency in two Swedish business organizations. Corporate Communications: An International Journal. 21(2), 213-229. https://doi.org/ 10.1108/CCIJ-09-2015-0056
  19. Holland, P. J., Teicher, J., & Donaghey, J. (Eds.). (2019). Employee Voice at Work. London: Springer.
  20. Hwang, Y.(2016), A study on the multidimensional information management capability of knowledge workers, Aslib Journal of Information Management, Vol. 68 No. 2, pp. 138-154. https://doi.org/10.1108/AJIM-06-2015-0093
  21. Imani, Mohammadnaghi, and Zohreh Yousefi. Developing a model of ethical leadership prediction based on normative and individual (behavioral) variables. Career and Organizational Counseling.13.1 (2021): 183-200.‏ https://doi.org/10.52547/JCOC.13.1.183[In Persian]
  22. Jayasingam, S., Ansari, M. A. & Jantan, M. (2010). Influencing knowledge workers: the power of top management. Industrial Management & Data Systems, 110(1): 134-151. https://doi.org/ 10.1016/j.lisr.2019.100998
  23. Ladkin, D. (2020). Rethinking leadership: A new look at old questions. Massachusetts: Edward Elgar Publishing 3(01), 21. https://doi.org/10.1177/1742715012444678
  24. Lakshman, C. (2007). Organizational knowledge leadership: a grounded theory approach. Leadership & Organization Development Journal, 28(1): 51-75. https://doi.org/ 10.1108/01437730710718245
  25. Lakshman, C. (2009). Organization knowledge leadership: An empirical examination of knowledge management by top executive leaders. Leadership & Organization Development Journal, 30(4): 338-364. https://doi.org/ 10.1108/01437730910961676.
  26. Latif, Kh. F., Afzal, O., Saqib, A., Sahibzada, U.F. & Alam, W. (2020). Knowledge-oriented leadership, entrepreneurial orientation, and knowledge management processes to project success. Journal of Intellectual Capital, https://doi.org/10.1108/JIC-09-2019-0228.
  27. López, V. M. (2013). Leadership in organization knowledge to Mexico. Procedia-Social and Behavioral Sciences, 73, 661-668. https://doi.org/ 10.1016/j.sbspro.2013.02.103
  28. Lund, A. K. (2019). Leading knowledge-workers through situated ambiguity. Scandinavian Journal of Management, 35(3), 101060. https://doi.org/ 10.1016/j.scaman.2019.101060
  29. Mas-Machuca, M. (2014). The Role of Leadership: The Challenge of Knowledge Management and Learning in Knowledge-Intensive Organizations. Journal of Educational Leadership and Management, 2(1): 97-116. https://doi.org/ 10.4471/ijelm.2014.10
  30. McLoughlin, D. (2014). Knowledge Worker Trust within Organisations. Emu Plains, N. S.W.: Ithikos.
  31. Mládková, L. (2015). Knowledge Workers and the Principle of 3S (Self-management, Self-organization, Self-control). Procedia–Social and Behavioral Sciences, 181(1), 178-184. https://doi.org/10.1016/j.sbspro.2015.04.879
  32. Moeinian, B., Elyasi, M., Bamdadsoofi, J., & Naghavi, M. S. (2021). Developing a Knowledge Worker Retention Model in Knowledge-Based Companies (Case Study: IT, Communication, and Biotechnology Companies). Journal of Sustainable Human Resource Management, 3(4), 111-89.‏ 10.22080/SHRM.2021.3321 [In Persian]
  33. Naqshbandi and Jusimuddin (2018). Knowledge-oriented leadership and open innovation: Role of knowledge management capability in France-based multinationals. International business review, 27: 701-713. https://doi.org/ 10.1016/j.ibusrev.2017.12.001
  34. Rastegar, A., Golshahi, B. (2019). The Challenges of Relationship between Individuals and Organization in Knowledge Based Companies Management Studies in Development and Evolution. 28 (92): 115-133. https://doi.org/10.22054/jmsd.2019.10107 [In Persian]
  35. Rouhani Rad, S., & Tayebi Abolhasani, A. (2020). The Requirements of Successful Market Entry for Startup Knowledge-based Companies (Case Study: ICT Companies in Tehran). Journal of Technology Development management, 8(1), 185-220.‏ 10.22104/jtdm.2020.3607.2248 [In Persian]
  36. Sahibzada, U. F., Latif, K. F., Xu, Y., & Khalid, R. (2020). Catalyzing knowledge management processes towards knowledge worker satisfaction: fuzzy-set qualitative comparative analysis. Journal of Knowledge Management. 24 (10): 2373-2400. https://doi.org/ 10.1108/JKM-02-2020-0093.
  37. Salamzadeh, A. and Kesim, K. H. (2017), The enterprising communities and startup ecosystem in Iran, Journal of Enterprising Communities: People and Places in the Global Economy, 11 (4): 456-479. https://doi.org/10.1108/JEC-07-2015-0036
  38. Sohrabi, H., Razavi, A. A., & Taherkhani, L. (2018). Examining the Relationship between Knowledge Leadership and Organizational Improvement from the Viewpoint of Central Library Librarians of State universities of Tehran. Journal of Knowledge Studies, 11(43), 32-46.‏ https://journals.iau.ir/article_676270.html [In Persian]
  39. Tafreshi, S. M., Hosseinzadeh, A., Nafti, M., & Abdollahi, M. (2017). Investigating the factors affecting innovation speed with the mediating role of knowledge sharing (Case Study: Alis Corporate in Mashhad). Transformation Management Journal, 9(1), 135-163. https://doi.org/10.22067/PMT.V9I1.60974.‏ [In Persian]
  40. Viitala, R.(2004), Towards knowledge leadership, Leadership & Organization Development Journal, 25(6), 528-544. https://doi.org/10.1108/01437730410556761
  41. Wu, W. L., & Lee, Y. C. (2017). Empowering group leaders encourages knowledge sharing: integrating the social exchange theory and positive organizational behavior perspective. Journal of Knowledge Management. 21(2): 474-491. https://doi.org/ 10.1108/JKM-08-2016-0318
  42. Yang, L. R., Huang, C. F., & Hsu, T. J. (2014). Knowledge leadership to improve project and organizational performance. International Journal of Project Management, 32(1): 40-53. https://doi.org/10.1016/j.ijproman.2013.01.011
دوره 15، شماره 58
تابستان 1403
صفحه 231-249

  • تاریخ دریافت 10 دی 1401
  • تاریخ بازنگری 08 بهمن 1401
  • تاریخ پذیرش 03 اردیبهشت 1402