A model for assessing the maturity level of public organization strategic management

Document Type : Research

Authors

public administration department, management faculty, allameh tabatabaee university

Abstract

Some writers believe that strategic management in the public sector is being overrun by the private sector - and that is why public agencies are facing challenges in their path to deployment. The purpose of this paper is to present a model to assist leaders and managers of public agencies in assessing the strategic management maturity of their organization. In this study, while referring to the differences between strategic management in the public and private sectors, different maturity models have been investigated and maturity models of the focus area have been selected to fulfill the purpose of the present study. To construct the model we used interpretive structural modeling and the required data were provided by library studies, thematic analysis, and consensus group technique, and the sampling was non-probabilistically objective and judicious by using snowball technique. Thus, the maturity matrix is designed from twelve focus areas, thirty-six capabilities, and twelve maturity levels, and finally, its usefulness and applicability have been demonstrated through survey.

Keywords


  1. Becker, J., Knackstedt, R., & Pöppelbuß, J. (2009). Developing maturity models for IT management. Business & Information Systems Engineering, 1(3), 213-222.
  2. Bryson, J. M. (2004). |Strategic planning for public and nonprofit organizations: a guide to strengthening and sustaining organizational achievement. Jossey-Bass, San Francisco.
  3. Danaee Fard, H., Moshabbaki, A., Abbasi, T. & Hassanpoor, A. (2011). Strategic management in the public sector: reflections on it’s applicability to iranian public organizations. Public Organization Review, 11, 385–406.
  4. De Bruin, T., Freeze, R., Kaulkarni, U., & Rosemann, M. (2005) Understanding the main phases of developing a maturity assessment model. In Campbell, B, Underwood, J, & Bunker, D (Eds.) Australasian Conference on Information Systems (ACIS), November 30 - December 2 2005, Australia, New South Wales, Sydney.
  5. Elmaallam, M. & Kriouile, A. (2014). A generic process for the development and the implementation of IS maturity models. International Journal of Computer Science Issues, 11(2), 34-42.
  6. Elmaallam, M. & Kriouile, A. (2013). Toward a maturity model development process for information systems. International Journal of Computer Science Issues, 10(1), 118-125.
  7. Ferlie, E. & Ongaro, E. (2015). Strategic management in public services organizations : concepts, schools and contemporary Issues. Routledge.
  8. Hughes, Owen E. (2003). Public management and administration: an introduction. palgrave macmilan.
  9. Kaplan, R. S., & Norton, D. P. (2008). The execution premium: linking strategy to operations for competitive advantage. Harvard Business Press.
  10. Lahrmann G., Marx F., Mettler T., Winter R., & Wortmann F. (2011). Inductive design of maturity models: applying the rasch algorithm for design science research. in: jain h., sinha a.p., vitharana p. (eds) service-oriented perspectives in design science research. DESRIST 2011. Lecture Notes in Computer Science, vol 6629. Springer, Berlin, Heidelberg.
  11. List, D. (2001). The Consensus Group Technique in Social Research. Field Methods, 13(3), 277–290.
  12. Mettler, T., & Rohner, P. (2009). Situational maturity models as instrumental artifacts for organizational design. Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology - DESRIST ’09.
  13. Mettler, T. (2011). Maturity assessment models: a design science research approach. International Journal of Society Systems Science, 3(1/2), 81-98.
  14. Pirali, A., Amini, M., Parhizgar, M. & Nouruzi Mobarakeh, A. (2019). Explaining the pattern of effective factors influencing on strategy implementation in organizations. Strategic Management Studies Quarterly, 10(37), 177-200.
  15. Rezaei Manesh, B., Hosseinpour, D., Ghorbanizadeh, W. & Taheri, A. (1397). Investigating the differences between the public and private sectors and their impact on strategic management in the public sector. Strategic Management Research, 24 (71), 9-30.
  16. Saavedra V., Dávila A., Melendez K., & Pessoa M. (2017). Organizational maturity models architectures: a systematic literature review. in: mejia j., muñoz m., rocha á., san feliu t., peña a. (eds) trends and applications in software engineering. CIMPS 2016. Advances in Intelligent Systems and Computing, vol 537. Springer, Cham.
  17. The balanced scorecard institute (2010). Strategic management maturity model. retrieved from: https://www.balancedscorecard.org/Portals/0/PDF/StrategicManagementMaturityModel_August2018.pdf.
  18. Van Steenbergen M., Van Den Berg M., & Brinkkemper S. (2008). A balanced approach to developing the enterprise architecture practice. in: filipe j., cordeiro j., cardoso j. (eds) enterprise information systems. ICEIS 2007. lecture notes in business information processing, vol 12. Springer, Berlin, Heidelberg.
  19. Van Steenbergen M., Bos R., Brinkkemper S., Van De Weerd I., & Bekkers W. (2010). the design of focus area maturity models. in: winter r., zhao j.l., aier s. (eds) global perspectives on design science research. DESRIST 2010. Lecture Notes in Computer Science, vol 6105. Springer, Berlin, Heidelberg.
  20.  Wendler, R. (2012). The maturity of maturity model research: A systematic mapping study. Information and Software Technology 54 (2012) 1317–1339.